Asus CM6870 Manuel d'utilisateur télécharger pdf (Page 68)

68 Chapter 7: Troubleshooting

ENGLISH

Power

Problem Possible Cause Action

No power

(The power

indicator is off)

Incorrect power voltage

• Set your computer’s power voltage

switch to your area’s power

requirements.

• Adjust the voltage settings. Ensure

that the power cord is unplugged

from the power outlet.

Your computer is not

turned on.

Press the power key on the front panel

to ensure that your computer is turned

on.

Your computer’s power

cord is not properly

connected.

• Ensure that the power cord is

properly connected.

• Use other compatible power cord.

PSU (Power supply unit)

problems

Contact the ASUS Service Center

about installing another PSU on your

computer.

Display

Problem Possible Cause Action

No display

output after

turning the

computer on

(Black screen)

The signal cable is

not connected to the

correct VGA port on your

computer.

• Connect the signal cable to the

correct display port (onboard VGA

or discrete VGA port).

• If you are using a discrete VGA

card, connect the signal cable to

the discrete VGA port.

Signal cable problems Try connecting to another monitor.

The DVD drive cannot read a disc.

• Check if the disc is placed with the label side facing up.

• Check if the disc is centered in the tray, especially for the discs with

non-standard size or shape.

• Check if the disc is scratched or damaged.

The DVD drive eject button is not responding.

1. Launch Computer from the All apps screen.z

2. Right-click

, then click Eject from the menu.

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Asus CM6870 Manuel d'utilisateur Page 68

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